📘 Course Overview

Ground Staff Communication Mastery

Customer handling, airport communication, professional behavior, and interview preparation for ground staff roles.

Course Fee
₹400

Course Curriculum

Browse the modules and lessons included in this program.

Airport Communication Basics

Airport Roles & Departments

No lessons added yet.

Professional Airport Behaviour

No lessons added yet.

Airport Terminology

No lessons added yet.

Customer Handling Skills

Passenger Service Flow

No lessons added yet.

Professional Etiquette

No lessons added yet.

Problem Solving at Airport

No lessons added yet.

Conflict & Complaint Management

Handling Angry Passengers

No lessons added yet.

Verbal De-escalation

No lessons added yet.

Service Recovery Techniques

No lessons added yet.

Professional English at Airport

Operational English

No lessons added yet.

Public Announcements

No lessons added yet.

Counter Communication

No lessons added yet.

Ground Staff Interview Mastery

HR Interview Preparation

No lessons added yet.

Operational Scenario Questions

No lessons added yet.

Professional Image & Confidence

No lessons added yet.

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